The adoption of digital solutions is no longer a “nice-to-have” but rather an imperative for freight forwarders and other logistics service providers (LSP).
Many logistics providers are still using cumbersome manual processes, such as email, fax, and spreadsheets to conduct business. In fact, one report found that complex, multimodal shipments can take as many as 40 e-mails on average to execute from start-to-finish.
There are many digital solutions available to improve the speed, efficiency, and accuracy of your day-to-day forwarding and logistics operations. In this guide, we cover eight key freight technology offerings that will benefit your company and boost customer satisfaction.